Our AC Repair Call Process is Easy
We make our AC repair service simple, with our 100% Satisfaction Guarantee plus Emergency AC Repair Service. When you call Duron Smith AC & Heat at 321-452-3553 or sign up for your AC repair service appointment on our web site, here’s what you’ll get from our licensed and insured AC repair technician:
- Your phone call will be handled right away by a real person, 24/7.
- During our scheduled office hours, we will schedule our AC repair technician as soon as possible, and will provide an arrival window.
- About 30 minutes before your appointment, the AC technician will call to tell you they are en route to your location.
- Upon arrival, the AC repair technician will quickly diagnose the problems with the cooling system and then document the equipment information and problem. The basic service call fee takes care of the professional diagnosis, which typically takes up anywhere from 10-60 minutes.
- Before performing any work, the technician will provide their professional recommendations to fix the problem and will provide a clear estimate for any needed AC repair, including great discounts for Comfort Club members. At this point there are three options:
- If an AC upgrade is of interest, an AC installation and estimation specialist is scheduled. If the customer wants to upgrade, the new air conditioner installation time is set.
- If the AC system can be repaired and the recommended repair is preferred, the technician proceeds to perform the AC repair upon approval to proceed. In most cases a repair should take less than 2 hours but might take as much time as a day. If parts need to be ordered the repair could take at least another day or more to complete.
- If the AC repair is declined, the technician collects the service call fee-only and will proceed to their next customer call.
You can rest easy with knowing that our expert air conditioner repair technicians will be honest when advising you to help you choose the best cooling solution for your exact needs. Call 321-452-3553 to schedule your AC repair service now to schedule our licensed AC repair technician. Your 100% satisfaction is always guaranteed.